Skip to content

Jetstar Asia introduces “straight-to-gate” for Bangkok, Phuket travellers

June 24, 2014

Jetstar Asia customers travelling from Bangkok and Phuket will now be able to experience ‘Straight to Gate’, an enhanced web check-in service that offers customers without check-in baggage or visa requirements to skip the queues and head straight to their gate.

1452236_10151777027052582_2005607024_n

More than 100,000 customers from Bangkok without check-in bags are expected to be able to use the service this year from June 24. Phuket will follow, with 80,000 customers from Phuket able to experience the service from July 1.

Jetstar Asia CEO Barathan Pasupathi said that this innovative solution is expected to enhance the travel experience for our customers and streamline Jetstar Asia’s operations at Suvarnabhumi International Airport and the Phuket International Airport.

“Today’s travellers want to minimise the time they take from their front door or hotel to the plane. This service will allow our travellers from Thailand to check-in at home, at the hotel or at the office.

“Straight-to-Gate also means our operations team can focus more on serving our customers with checked bags and special needs, fast-tracking the check-in process during busy holiday periods,” he said.

Since the start of the service in Singapore in November last year, more than 45 per cent of Jetstar Asia passengers with carry-on baggage only, have been eligible to use ‘Straight-to-Gate’.

Jetstar Asia is the first low fares airline in Singapore and Hong Kong to launch ‘Straight-to- Gate’. The service has also been recently introduced in Kuala Lumpur and will roll out to other Jetstar ports in the future.

Advertisements
No comments yet

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: